I am stumped with this situation. I have a new Canon Pixma MG5300 inkjet printer which is connected via USB. Anything else than PDF works perfectly fine: Ubuntu printer test page, LibreOffice files, web pages, Gimp images.
But it won't print any PDF file, from any PDF-viewer app.
When I print a PDF file, the printer wakes up just as usual, and the display shows "processing" as usual. But the output tray does not open (it usually does), and after a few seconds the display just goes back to idle. The file disappears from Ubuntu's print queue just as if it had been printed.
- I've tried removing the printer and letting the computer rediscover and reinstall it.
- I'm using default printer settings.
- I've installed a number of PDF viewer apps from the Software Center, just to rule out that the built-in document viewer is to blame.
- I've tried with a wide variety of PDF files -- some generated by SimpleScan, some downloaded from the Internet.
- The printer also has a WIFI interface, so I've tried installing it as a WIFI printer and use that instead of via USB. No difference.
What can I do to troubleshoot this?
- Ubuntu 13.10 detects and correctly identifies the printer, and provides drivers for it. I have not tried to find alternative drivers yet.