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Juniper Crashing right after launching

rated 0 times [ 0] [ 0] / answers: 1 / hits: 3609 / 2 Years ago, tue, february 1, 2022, 4:55:26

I am running Ubuntu 13.10 x64 and have 64 and 32 bit versions of Java 6 installed. I have it configured that when running Network Connect it will run the 32 bit version and for anything else the 64 bit version.

I can get Network Connect to start when going to the site (I have x32 versions of firefox and icedtea-plugin), but right after it launches it crashes. The timer on the Network Connect will sometimes goto 00:00:01, but never to 00:00:02 before crashing.

The error report:

The crashed program seems to use third-party or local libraries:

/home/user/.juniper_networks/network_connect/libncui.so

It is highly recommended to check if the problem persists without those first.

Do you want to continue the report process anyway?

The error occurs with the 32 bit Java, not with the 64 bit. I know that libncui.so is only 32 bit, but I don't think that is the issue since I get the Network Connect GUI when it launches.

Does anyone have a fix?

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4 Years ago

answered 2 Years ago tigehanc · Accepted Answer

I don't have a fix for your particular setup. However, The setup I described in Juniper setup on 12.04 works in 64bit Ubuntu 13.10 as well.

Steps to move from your setup to my setup:

Delete the folder /home/user/.juniper_networks to start fresh.

Remove all Java 6 (openjdk*). Remove 32bit Firefox, and install 64bit firefox
if not installed.

Install 64bit Java 7, and associated icedtea. This should be the
default java.

Install 32bit Java 7. No need for 32 bit icedtea. This should not
be default. Juniper will find the files it needs and use it from
the 64bit Firefox and 64bit icedtea.

Hope this helps