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Problem connecting encrypted Buffalo external 500GB hard disk in Ubuntu 12.04LTS

rated 0 times [ 1] [ 0] / answers: 1 / hits: 3584 / 2 Years ago, mon, march 28, 2022, 8:58:40

I am having problems connecting my Buffalo external 500GB hard disk in Ubuntu 12.04 LTS. The HDD is password protected and when I connect it on my PC, it just shows up the CD icon on the launcher. It works perfectly with Windows XP and Windows 7. Ii is preloaded with the password software - Utility_HD-PXTU, so whenever I connect it it first asks for the password. But in Ubuntu it is showing

unable to mount Utility_HD-PXTU

Error mounting: mount: /dev/sr2 already mounted or /media/Utility_HD-PXTU busy

and when I click on the CD icon it open a folder with some files on it

Error mounting: mount: block device /dev/sr2 is write-protected, mounting read-only

mount: wrong fs type, bad option, bad superblock on /dev/sr2,

       missing codepage or helper program, or other error

       In some cases useful info is found in syslog - try

       dmesg | tail  or so

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3 Years ago

answered 2 Years ago anoalk · Accepted Answer

From what I could gather from the Internet, Buffalo uses proprietary software that runs on Windows to encrypt the hard drive. It won't work with Ubuntu or any non-windows operating system.

As @mitch says in comments you have to remove the password and encryption using Buffalo's Secure Lock Manager. An unencrypted drive will work in both Windows and Ubuntu.

If you want to encrypt some files that you will only use in Windows, see Secure Lock Manager documentation on how to encrypt a part of the hard drive. This part will not be available to Ubuntu, but at least you will be able to use a part of the hard drive in Ubuntu.

Hope this helps