I've recently installed Ubuntu 12.04 64-bit on a HP Envy 15 1104tx. Most stuff appears to be working fine with the exception of the two USB3 ports (USB2 port works fine). I've read a lot of articles but so far have not been able to find a solution.

I've tried adding 'pci=nomsi' to '/etc/default/grub' but this made no difference. Some articles suggest booting into Windows and upgrading the firmware on the uPD720200. Any body had any experience of this? Is there a way I can checked the firmware version of the NEC uPD720200 in Linux to see if there is an update available? Any help appreciated.

uname -a:

Linux HP-ENVY-15-1104tx 3.2.0-26-generic #41-Ubuntu SMP Thu Jun 14 17:49:24 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux

lshw:

    hp-envy-15-1104tx

    description: Notebook

    product: HP ENVY 15 Notebook PC (WF591PA#ABG)

    vendor: Hewlett-Packard

    version: 0492110000241910001420000

    serial: CNF0301C79

    width: 64 bits

    capabilities: smbios-2.6 dmi-2.6 vsyscall32

    configuration: boot=normal chassis=notebook family=103C_5335KV sku=WF591PA#ABG uuid=434E4630-3330-3143-3739-60EB6906688F

  *-core

       description: Motherboard

       product: 1522

       vendor: Hewlett-Packard

       physical id: 0

       version: 36.35

       serial: CNF0301C79

       slot: Base Board Chassis Location

     *-firmware

          description: BIOS

          vendor: Hewlett-Packard

          physical id: 0

          version: F.2B

          date: 10/12/2010

          size: 1MiB

          capacity: 1472KiB

          capabilities: pci upgrade shadowing cdboot bootselect edd int13floppynec int13floppytoshiba int13floppy360 int13floppy1200 int13floppy720 int13floppy2880 int9keyboard int10video acpi usb biosbootspecification

     *-memory

          description: System Memory

          physical id: 13

          slot: System board or motherboard

          size: 16GiB

        *-bank:0

             description: SODIMM DDR3 Synchronous 1333 MHz (0.8 ns)

             product: 9905428-043.A00LF

             physical id: 0

             serial: E13C4316

             slot: Bottom

             size: 4GiB

             width: 64 bits

             clock: 1333MHz (0.8ns)

        *-bank:1

             description: SODIMM DDR3 Synchronous 1333 MHz (0.8 ns)

             product: 9905428-043.A00LF

             physical id: 1

             serial: E03C3E16

             slot: Bottom

             size: 4GiB

             width: 64 bits

             clock: 1333MHz (0.8ns)

        *-bank:2

             description: SODIMM DDR3 Synchronous 1333 MHz (0.8 ns)

             product: 9905428-043.A00LF

             physical id: 2

             serial: 672279CC

             slot: On Board

             size: 4GiB

             width: 64 bits

             clock: 1333MHz (0.8ns)

        *-bank:3

             description: SODIMM DDR3 Synchronous 1333 MHz (0.8 ns)

             product: 9905428-043.A00LF

             physical id: 3

             serial: 652286CC

             slot: On Board

             size: 4GiB

             width: 64 bits

             clock: 1333MHz (0.8ns)

     *-cpu

          description: CPU

          product: Intel(R) Core(TM) i7 CPU       Q 820  @ 1.73GHz

          vendor: Intel Corp.

          physical id: 1d

          bus info: cpu@0

          version: Intel(R) Core(TM) i7 CPU       Q 820  @ 1.73GHz

          slot: CPU

          size: 1199MHz

          capacity: 1199MHz

          width: 64 bits

          clock: 1066MHz

          capabilities: x86-64 fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf pni dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm sse4_1 sse4_2 popcnt lahf_lm ida tpr_shadow vnmi flexpriority ept vpid cpufreq

          configuration: cores=4 enabledcores=4 threads=8

        *-cache:0

             description: L3 cache

             physical id: 1e

             slot: L3 Cache

             size: 8MiB

             capacity: 8MiB

             capabilities: synchronous internal write-through unified

        *-cache:1

             description: L2 cache

             physical id: 20

             slot: L2 Cache

             size: 256KiB

             capacity: 256KiB

             capabilities: synchronous internal write-through unified

        *-cache:2

             description: L1 cache

             physical id: 21

             slot: L1 Cache

             size: 32KiB

             capacity: 32KiB

             capabilities: synchronous internal write-through instruction

     *-cache

          description: L1 cache

          physical id: 1f

          slot: L1 Cache

          size: 32KiB

          capacity: 32KiB

          capabilities: synchronous internal write-through data

     *-pci:0

          description: Host bridge

          product: Core Processor DMI

          vendor: Intel Corporation

          physical id: 100

          bus info: pci@0000:00:00.0

          version: 11

          width: 32 bits

          clock: 33MHz

        *-pci:0

             description: PCI bridge

             product: Core Processor PCI Express Root Port 1

             vendor: Intel Corporation

             physical id: 3

             bus info: pci@0000:00:03.0

             version: 11

             width: 32 bits

             clock: 33MHz

             capabilities: pci msi pciexpress pm normal_decode bus_master cap_list

             configuration: driver=pcieport

             resources: irq:16 ioport:4000(size=4096) memory:d4100000-d41fffff ioport:c0000000(size=268435456)

           *-display

                description: VGA compatible controller

                product: Broadway PRO [Mobility Radeon HD 5800 Series]

                vendor: Hynix Semiconductor (Hyundai Electronics)

                physical id: 0

                bus info: pci@0000:01:00.0

                version: 00

                width: 64 bits

                clock: 33MHz

                capabilities: pm pciexpress msi vga_controller bus_master cap_list rom

                configuration: driver=fglrx_pci latency=0

                resources: irq:58 memory:c0000000-cfffffff memory:d4100000-d411ffff ioport:4000(size=256) memory:d4140000-d415ffff

           *-multimedia

                description: Audio device

                product: Juniper HDMI Audio [Radeon HD 5700 Series]

                vendor: Hynix Semiconductor (Hyundai Electronics)

                physical id: 0.1

                bus info: pci@0000:01:00.1

                version: 00

                width: 64 bits

                clock: 33MHz

                capabilities: pm pciexpress msi bus_master cap_list

                configuration: driver=snd_hda_intel latency=0

                resources: irq:56 memory:d4120000-d4123fff

        *-pci:1

             description: PCI bridge

             product: Core Processor PCI Express Root Port 3

             vendor: Intel Corporation

             physical id: 5

             bus info: pci@0000:00:05.0

             version: 11

             width: 32 bits

             clock: 33MHz

             capabilities: pci msi pciexpress pm normal_decode bus_master cap_list

             configuration: driver=pcieport

             resources: irq:16 memory:d4000000-d40fffff

           *-usb

                description: USB controller

                product: uPD720200 USB 3.0 Host Controller

                vendor: NEC Corporation

                physical id: 0

                bus info: pci@0000:02:00.0

                version: 03

                width: 64 bits

                clock: 33MHz

                capabilities: pm msi msix pciexpress xhci bus_master cap_list

                configuration: driver=xhci_hcd latency=0

                resources: irq:16 memory:d4000000-d4001fff

        *-generic:0 UNCLAIMED

             description: System peripheral

             product: Core Processor System Management Registers

             vendor: Intel Corporation

             physical id: 8

             bus info: pci@0000:00:08.0

             version: 11

             width: 32 bits

             clock: 33MHz

             capabilities: pciexpress cap_list

             configuration: latency=0

        *-generic:1 UNCLAIMED

             description: System peripheral

             product: Core Processor Semaphore and Scratchpad Registers

             vendor: Intel Corporation

             physical id: 8.1

             bus info: pci@0000:00:08.1

             version: 11

             width: 32 bits

             clock: 33MHz

             capabilities: pciexpress cap_list

             configuration: latency=0

        *-generic:2 UNCLAIMED

             description: System peripheral

             product: Core Processor System Control and Status Registers

             vendor: Intel Corporation

             physical id: 8.2

             bus info: pci@0000:00:08.2

             version: 11

             width: 32 bits

             clock: 33MHz

             capabilities: pciexpress cap_list

             configuration: latency=0

        *-generic:3 UNCLAIMED

             description: System peripheral

             product: Core Processor Miscellaneous Registers

             vendor: Intel Corporation

             physical id: 8.3

             bus info: pci@0000:00:08.3

             version: 11

             width: 32 bits

             clock: 33MHz

             configuration: latency=0

        *-generic:4 UNCLAIMED

             description: System peripheral

             product: Core Processor QPI Link

             vendor: Intel Corporation

             physical id: 10

             bus info: pci@0000:00:10.0

             version: 11

             width: 32 bits

             clock: 33MHz

             configuration: latency=0

        *-generic:5 UNCLAIMED

             description: System peripheral

             product: Core Processor QPI Routing and Protocol Registers

             vendor: Intel Corporation

             physical id: 10.1

             bus info: pci@0000:00:10.1

             version: 11

             width: 32 bits

             clock: 33MHz

             configuration: latency=0

        *-multimedia

             description: Audio device

             product: 5 Series/3400 Series Chipset High Definition Audio

             vendor: Intel Corporation

             physical id: 1b

             bus info: pci@0000:00:1b.0

             version: 05

             width: 64 bits

             clock: 33MHz

             capabilities: pm msi pciexpress bus_master cap_list

             configuration: driver=snd_hda_intel latency=0

             resources: irq:55 memory:d4200000-d4203fff

        *-pci:2

             description: PCI bridge

             product: 5 Series/3400 Series Chipset PCI Express Root Port 1

             vendor: Intel Corporation

             physical id: 1c

             bus info: pci@0000:00:1c.0

             version: 05

             width: 32 bits

             clock: 33MHz

             capabilities: pci pciexpress msi pm normal_decode bus_master cap_list

             configuration: driver=pcieport

             resources: irq:17 ioport:3000(size=4096) memory:d3000000-d3ffffff ioport:d0000000(size=16777216)

           *-network

                description: Wireless interface

                product: Centrino Advanced-N 6200

                vendor: Intel Corporation

                physical id: 0

                bus info: pci@0000:03:00.0

                logical name: wlan0

                version: 35

                serial: 00:27:10:40:e4:68

                width: 64 bits

                clock: 33MHz

                capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless

                configuration: broadcast=yes driver=iwlwifi driverversion=3.2.0-26-generic firmware=9.221.4.1 build 25532 latency=0 link=no multicast=yes wireless=IEEE 802.11abgn

                resources: irq:54 memory:d3000000-d3001fff

        *-pci:3

             description: PCI bridge

             product: 5 Series/3400 Series Chipset PCI Express Root Port 2

             vendor: Intel Corporation

             physical id: 1c.1

             bus info: pci@0000:00:1c.1

             version: 05

             width: 32 bits

             clock: 33MHz

             capabilities: pci pciexpress msi pm normal_decode bus_master cap_list

             configuration: driver=pcieport

             resources: irq:16 ioport:2000(size=4096) memory:d2000000-d2ffffff ioport:d1000000(size=16777216)

           *-network

                description: Ethernet interface

                product: AR8131 Gigabit Ethernet

                vendor: Atheros Communications Inc.

                physical id: 0

                bus info: pci@0000:04:00.0

                logical name: eth0

                version: c0

                serial: 60:eb:69:06:68:8f

                size: 1Gbit/s

                capacity: 1Gbit/s

                width: 64 bits

                clock: 33MHz

                capabilities: pm msi pciexpress vpd bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation

                configuration: autonegotiation=on broadcast=yes driver=atl1c driverversion=1.0.1.0-NAPI duplex=full firmware=N/A ip=10.161.0.147 latency=0 link=yes multicast=yes port=twisted pair speed=1Gbit/s

                resources: irq:57 memory:d2000000-d203ffff ioport:2000(size=128)

        *-usb

             description: USB controller

             product: 5 Series/3400 Series Chipset USB2 Enhanced Host Controller

             vendor: Intel Corporation

             physical id: 1d

             bus info: pci@0000:00:1d.0

             version: 05

             width: 32 bits

             clock: 33MHz

             capabilities: pm debug ehci bus_master cap_list

             configuration: driver=ehci_hcd latency=0

             resources: irq:20 memory:d4205800-d4205bff

        *-pci:4

             description: PCI bridge

             product: 82801 Mobile PCI Bridge

             vendor: Intel Corporation

             physical id: 1e

             bus info: pci@0000:00:1e.0

             version: a5

             width: 32 bits

             clock: 33MHz

             capabilities: pci subtractive_decode bus_master cap_list

        *-isa

             description: ISA bridge

             product: Mobile 5 Series Chipset LPC Interface Controller

             vendor: Intel Corporation

             physical id: 1f

             bus info: pci@0000:00:1f.0

             version: 05

             width: 32 bits

             clock: 33MHz

             capabilities: isa bus_master cap_list

             configuration: latency=0

        *-storage

             description: RAID bus controller

             product: 82801 Mobile SATA Controller [RAID mode]

             vendor: Intel Corporation

             physical id: 1f.2

             bus info: pci@0000:00:1f.2

             logical name: scsi0

             version: 05

             width: 32 bits

             clock: 66MHz

             capabilities: storage msi pm bus_master cap_list emulated

             configuration: driver=ahci latency=0

             resources: irq:45 ioport:5048(size=8) ioport:5054(size=4) ioport:5040(size=8) ioport:5050(size=4) ioport:5020(size=32) memory:d4205000-d42057ff

           *-disk

                description: ATA Disk

                product: OCZ-VERTEX3

                physical id: 0.0.0

                bus info: scsi@0:0.0.0

                logical name: /dev/sda

                version: 2.15

                serial: OCZ-0350P6H316X5KUQE

                size: 223GiB (240GB)

                capabilities: partitioned partitioned:dos

                configuration: ansiversion=5 signature=000592dd

              *-volume:0

                   description: EXT4 volume

                   vendor: Linux

                   physical id: 1

                   bus info: scsi@0:0.0.0,1

                   logical name: /dev/sda1

                   logical name: /

                   version: 1.0

                   serial: e741f18c-cfc5-4bce-b1e7-f80e517a3a22

                   size: 207GiB

                   capacity: 207GiB

                   capabilities: primary bootable journaled extended_attributes large_files huge_files dir_nlink recover extents ext4 ext2 initialized

                   configuration: created=2012-06-15 06:49:27 filesystem=ext4 lastmountpoint=/ modified=2012-06-14 21:23:42 mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro,user_xattr,barrier=1,data=ordered mounted=2012-07-10 16:18:20 state=mounted

              *-volume:1

                   description: Extended partition

                   physical id: 2

                   bus info: scsi@0:0.0.0,2

                   logical name: /dev/sda2

                   size: 15GiB

                   capacity: 15GiB

                   capabilities: primary extended partitioned partitioned:extended

                 *-logicalvolume

                      description: Linux swap / Solaris partition

                      physical id: 5

                      logical name: /dev/sda5

                      capacity: 15GiB

                      capabilities: nofs

        *-serial UNCLAIMED

             description: SMBus

             product: 5 Series/3400 Series Chipset SMBus Controller

             vendor: Intel Corporation

             physical id: 1f.3

             bus info: pci@0000:00:1f.3

             version: 05

             width: 64 bits

             clock: 33MHz

             configuration: latency=0

             resources: memory:d4205c00-d4205cff ioport:5000(size=32)

     *-pci:1

          description: Host bridge

          product: Core Processor QuickPath Architecture Generic Non-Core Registers

          vendor: Intel Corporation

          physical id: 101

          bus info: pci@0000:ff:00.0

          version: 04

          width: 32 bits

          clock: 33MHz

     *-pci:2

          description: Host bridge

          product: Core Processor QuickPath Architecture System Address Decoder

          vendor: Intel Corporation

          physical id: 102

          bus info: pci@0000:ff:00.1

          version: 04

          width: 32 bits

          clock: 33MHz

     *-pci:3

          description: Host bridge

          product: Core Processor QPI Link 0

          vendor: Intel Corporation

          physical id: 103

          bus info: pci@0000:ff:02.0

          version: 04

          width: 32 bits

          clock: 33MHz

     *-pci:4

          description: Host bridge

          product: Core Processor QPI Physical 0

          vendor: Intel Corporation

          physical id: 104

          bus info: pci@0000:ff:02.1

          version: 04

          width: 32 bits

          clock: 33MHz

     *-pci:5

          description: Host bridge

          product: Core Processor Integrated Memory Controller

          vendor: Intel Corporation

          physical id: 105

          bus info: pci@0000:ff:03.0

          version: 04

          width: 32 bits

          clock: 33MHz

     *-pci:6

          description: Host bridge

          product: Core Processor Integrated Memory Controller Target Address Decoder

          vendor: Intel Corporation

          physical id: 106

          bus info: pci@0000:ff:03.1

          version: 04

          width: 32 bits

          clock: 33MHz

     *-pci:7

          description: Host bridge

          product: Core Processor Integrated Memory Controller Test Registers

          vendor: Intel Corporation

          physical id: 107

          bus info: pci@0000:ff:03.4

          version: 04

          width: 32 bits

          clock: 33MHz

     *-pci:8

          description: Host bridge

          product: Core Processor Integrated Memory Controller Channel 0 Control Registers

          vendor: Intel Corporation

          physical id: 108

          bus info: pci@0000:ff:04.0

          version: 04

          width: 32 bits

          clock: 33MHz

     *-pci:9

          description: Host bridge

          product: Core Processor Integrated Memory Controller Channel 0 Address Registers

          vendor: Intel Corporation

          physical id: 109

          bus info: pci@0000:ff:04.1

          version: 04

          width: 32 bits

          clock: 33MHz

     *-pci:10

          description: Host bridge

          product: Core Processor Integrated Memory Controller Channel 0 Rank Registers

          vendor: Intel Corporation

          physical id: 10a

          bus info: pci@0000:ff:04.2

          version: 04

          width: 32 bits

          clock: 33MHz

     *-pci:11

          description: Host bridge

          product: Core Processor Integrated Memory Controller Channel 0 Thermal Control Registers

          vendor: Intel Corporation

          physical id: 10b

          bus info: pci@0000:ff:04.3

          version: 04

          width: 32 bits

          clock: 33MHz

     *-pci:12

          description: Host bridge

          product: Core Processor Integrated Memory Controller Channel 1 Control Registers

          vendor: Intel Corporation

          physical id: 10c

          bus info: pci@0000:ff:05.0

          version: 04

          width: 32 bits

          clock: 33MHz

     *-pci:13

          description: Host bridge

          product: Core Processor Integrated Memory Controller Channel 1 Address Registers

          vendor: Intel Corporation

          physical id: 10d

          bus info: pci@0000:ff:05.1

          version: 04

          width: 32 bits

          clock: 33MHz

     *-pci:14

          description: Host bridge

          product: Core Processor Integrated Memory Controller Channel 1 Rank Registers

          vendor: Intel Corporation

          physical id: 10e

          bus info: pci@0000:ff:05.2

          version: 04

          width: 32 bits

          clock: 33MHz

     *-pci:15

          description: Host bridge

          product: Core Processor Integrated Memory Controller Channel 1 Thermal Control Registers

          vendor: Intel Corporation

          physical id: 10f

          bus info: pci@0000:ff:05.3

          version: 04

          width: 32 bits

          clock: 33MHz

  *-battery

       description: Lithium Ion Battery

       product: NK06053

       vendor: SMP-ATL24

       physical id: 1

       slot: Primary

       capacity: 4800mWh

       configuration: voltage=11.1V

lspci:

02:00.0 USB controller: NEC Corporation uPD720200 USB 3.0 Host Controller (rev 03) (prog-if 30 [XHCI])

    Subsystem: Hewlett-Packard Company Device 1522

    Flags: bus master, fast devsel, latency 0, IRQ 16

    Memory at d4000000 (64-bit, non-prefetchable) [size=8K]

    Capabilities: [50] Power Management version 3

    Capabilities: [70] MSI: Enable- Count=1/8 Maskable- 64bit+

    Capabilities: [90] MSI-X: Enable+ Count=8 Masked-

    Capabilities: [a0] Express Endpoint, MSI 00

    Capabilities: [100] Advanced Error Reporting

    Capabilities: [140] Device Serial Number ff-ff-ff-ff-ff-ff-ff-ff

    Capabilities: [150] Latency Tolerance Reporting

    Kernel driver in use: xhci_hcd

lsusb (with thumb drive plugged into USB3 port):

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub

Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub

Bus 001 Device 003: ID 5986:01d0 Acer, Inc 

Bus 001 Device 004: ID 03f0:231d Hewlett-Packard