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rated 0 times [  3] [ 0]  / answers: 1 / hits: 2912  / 1 Year ago, sun, february 12, 2023, 7:58:25

I just installed Kubuntu 12.04 on a new computer with an Asus motherboard containing onboard NIC. The onboard NIC is enabled in BIOS. I don't happen to have a spare network card to test with. The internet connection is via a D-Link router, either wired or wireless via T-Link USB wireless adapter. The internet connection works fine for other computers on the network (2 wired and 1 wireless). I have tried multiple known-good cables and router ports with this computer. I also booting into Kubuntu 11.10 LiveCD to test there as well, same results.



This machine will not connect to the internet. On the wired connection in 12.04:



shelly@neptune:~$ sudo service networking status
networking stop/waiting
shelly@neptune:~$ sudo service networking restart
stop: Unknown instance:
networking stop/waiting
shelly@neptune:~$ ping google.com
ping: unknown host google.com
shelly@neptune:~$ ping 127.0.0.1
PING 127.0.0.1 (127.0.0.1) 56(84) bytes of data.
64 bytes from 127.0.0.1: icmp_req=1 ttl=64 time=0.027 ms
64 bytes from 127.0.0.1: icmp_req=2 ttl=64 time=0.019 ms
64 bytes from 127.0.0.1: icmp_req=3 ttl=64 time=0.017 ms
64 bytes from 127.0.0.1: icmp_req=4 ttl=64 time=0.027 ms
64 bytes from 127.0.0.1: icmp_req=5 ttl=64 time=0.018 ms
64 bytes from 127.0.0.1: icmp_req=6 ttl=64 time=0.021 ms
64 bytes from 127.0.0.1: icmp_req=7 ttl=64 time=0.019 ms
^C
--- 127.0.0.1 ping statistics ---
7 packets transmitted, 7 received, 0% packet loss, time 5997ms
rtt min/avg/max/mdev = 0.017/0.021/0.027/0.004 ms
shelly@neptune:~$ ifconfig
eth0 Link encap:Ethernet HWaddr 54:04:a6:82:6b:eb
inet6 addr: fe80::5604:a6ff:fe82:6beb/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:6 errors:0 dropped:0 overruns:0 frame:0
TX packets:230 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:360 (360.0 B) TX bytes:50506 (50.5 KB)
Interrupt:46 Base address:0xe000

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:134 errors:0 dropped:0 overruns:0 frame:0
TX packets:134 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:10616 (10.6 KB) TX bytes:10616 (10.6 KB)

shelly@neptune:~$ lshw -C network
WARNING: you should run this program as super-user.
*-network
description: Ethernet interface
product: RTL8111/8168B PCI Express Gigabit Ethernet controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:04:00.0
logical name: eth0
version: 06
serial: 54:04:a6:82:6b:eb
size: 100Mbit/s
capacity: 1Gbit/s
width: 64 bits
clock: 33MHz
capabilities: bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full firmware=rtl8168e-3_0.0.4 03/27/12 latency=0 multicast=yes port=MII speed=100Mbit/s
resources: irq:46 ioport:e000(size=256) memory:d0004000-d0004fff memory:d0000000-d0003fff
WARNING: output may be incomplete or inaccurate, you should run this program as super-user.
shelly@neptune:~$ sudo lshw -C network
*-network
description: Ethernet interface
product: RTL8111/8168B PCI Express Gigabit Ethernet controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:04:00.0
logical name: eth0
version: 06
serial: 54:04:a6:82:6b:eb
size: 100Mbit/s
capacity: 1Gbit/s
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full firmware=rtl8168e-3_0.0.4 03/27/12 latency=0 link=yes multicast=yes port=MII speed=100Mbit/s
resources: irq:46 ioport:e000(size=256) memory:d0004000-d0004fff memory:d0000000-d0003fff
shelly@neptune:~$ sudo service network-manager status
network-manager start/running, process 823
shelly@neptune:~$ sudo service network-manager restart
network-manager stop/waiting
network-manager start/running, process 1684
shelly@neptune:~$ lsmod | grep -i r8169
r8169 62099 0
shelly@neptune:~$


EDIT: It turns out that instead of the detected r8169 LAN card, this motherboard uses an 8111E as discovered here. So that is the solution.


More From » networking

 Answers
3

Let's start with a few questions to clarify your hardware configuration.




  • How is the NIC configured to operate - have you set it for Static/Manual or Automatic DHCP?

  • Are the LEDs on the NIC on/blinking?

  • What type of router/modem are you using, and are you using factory or other firmware on these devices?



A note on your printout above:




  • eth0 (which is presumably your NIC) has no IP address assigned.


[#37191] Tuesday, February 14, 2023, 1 Year  [reply] [flag answer]
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njuash

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