Question

0

How to get past black screen with mouse icon while installing on Gateway MX6920?

rated 0 times [ 0] [ 0] / answers: 1 / hits: 428 / 1 Year ago, wed, march 1, 2023, 11:56:36

I have an old Gateway MX6920 laptop that got a virus on its hard drive so I put in a new one from another laptop. When i turn it on it tries to load Windows but fails so I'm going to try to put Ubuntu on it (because I heard it's a good OS).

I downloaded the 32-bit desktop version of Ubuntu and burned it to a CD. I put the CD in the computer, went to the boot menu, and selected CD-ROM. The computer tries to boot but stops at a black screen with a mouse icon sitting in the middle of the display.

I have no idea what's going on, so please help.

Answers

Only authorized users can answer the question. Please sign in first, or register a free account.

ightrushi

Add To Favorites

Follow

Total Points: 129

Total Questions: 125

Total Answers: 127

Location: French Southern and Antarctic Lands

Member since Fri, Jan 6, 2023

1 Year ago

answered 1 Year ago heathree · Accepted Answer

You should:

MD5 test the .iso image you downloaded and used to make the CD.

If that doesn't check out, you'll have to re-download the Ubuntu .iso and start over with a new CD.

Check the CD for defects, as it may itself be corrupted, physically damaged, or otherwise not properly accessible, even if the image isn't. You should do this on the machine you're trying to install Ubuntu on, as this will also ensure that your CD drive is working.

If this reveals errors, fails, or cannot be selected, write a new CD. If it fails for that, too, make sure you're following a correct procedure for burning the CD, and try burning it as slowly as possible (which can sometimes avoid problems).

Try booting with the nomodeset boot option.

If none of this helps, you should then edit your question to include information about exactly what you did and what happened. Then other suggestions or solutions can be proposed.