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rated 0 times [  3] [ 0]  / answers: 1 / hits: 21809  / 2 Years ago, tue, november 30, 2021, 3:18:38

A friend was complaining that her 3 year old Windows Vista install was taking "up to an hour" to become usable after booting, so I offered to take a look at it. There was a whole mess of stuff starting up on boot, but I broke the Windows habit before Vista was invented so don't know what's essential and what isn't. I ended up installing Ubuntu 11.10 on her empty D: drive and leaving her with a dual boot.



I installed the "xfce4" package because it was defaulting to a weird looking desktop with square icons down the left hand edge. Now it looks more like the Windows interface she's used to.



All seemed well until the next day when I received this from her:



Hi, Chris!  Everything is really working well so far, thank you so much again!!!!

The only thing that is happening today is that the laptop is randomly shutting itself
off while I'm typing. I haven't hit the button, the battery is fully charged, etc.
I'm just going along, typing away, and all of a sudden it turns itself off. Any
ideas why that would be happening?

Other than that, I'm really happy with the changes. :-D


Any idea what the problem might be? Windows on the same computer never just powers off. It's a 2 GHz Celeron machine from 2008 or so, and she's doing nothing very intensive on it. Email in Google Chrome and documents in Libre Office is the extent of it.



I set up a 3GB swap partition, so I doubt it's running out of swap, and am stuck for ideas. It's an Acer Aspire 5315 ICL50.


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 Answers
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I answered a similar question to this some time ago as follows:



"I had the same problem with an Acer Aspire 5315 which was given to me to mend. The answer is to download the latest BIOS from Acer and flash it. The issue arises as several (maybe all) Acer models use the Acer installed software to manage the fan. If that software is removed either because the user doesn't want it, to update Windows, or as I did, to install Ubuntu, then the fan will not work correctly. It may start when the laptop is booted up but if the machine hibernates, sleeps etc then the fan will not restart causing overheating and cut-off. It seems that Acer acknowledged this some time ago and used a BIOS upgrade to correct the problem. I did this with my machine and now have had no problem for 3 weeks (as opposed to cutting-out every few minutes before)."



Months down the line the laptop is working fine so the upgraded BIOS did the trick.


[#39890] Wednesday, December 1, 2021, 2 Years  [reply] [flag answer]
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