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rated 0 times [  1] [ 0]  / answers: 1 / hits: 775  / 2 Years ago, sun, may 15, 2022, 11:23:22

As soon as I hooked the printer into the computer, Ubuntu said that it was installed. So, I tried printing, and a paper prints saying "** Unable to open the initial device, quitting."



Then I run a diagnostic on the printer, and it comes up with nothing, except for a troubleshoot document, in which I don't understand at all. (Will post results if asked, they're just extremely long).



The next thing I do is Google it, and I find a link to download and install the drivers for it, so I follow the instructions: http://hplipopensource.com/hplip-web/install/install/index.html



I type what's in the first step, then hit enter.



Instead of saying what it's suppose to (in the 2nd picture on the link), it says: "sh: Can't open hplip-3.11.10.run". That's all it says. I need help! Any suggestions would be extremely appreciated!


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 Answers
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I changed the driver from the default (hpijs) to the next one in the list of drivers that came with Ubuntu, which was CUPS + Gutenprint simplified, and it started working just fine.



Thanks for all your help!


[#42367] Monday, May 16, 2022, 2 Years  [reply] [flag answer]
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llael

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