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Ubuntu 19.10, Thunderbird 68 can't login with IMAP but POP OK

rated 0 times [ 1] [ 0] / answers: 1 / hits: 2195 / 2 Years ago, wed, august 3, 2022, 3:29:06

I'm relatively new to Linux, but when I want to add my email account to Thunderbird with IMAP access, the Google Mail sign in popup window says "Unable to login at server. Probably wrong configuration, username or password."

I tried setting up on Gmail access for less secure apps, and have two phase login on, which did not solve the problem.

I have used Thunderbird with this Gmail account on Windows for many years without any problems.

How may I troubleshoot and resolve this?

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suitman

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3 Years ago

answered 2 Years ago allally · Accepted Answer

I’m new to ubuntu myself and I’m having the same problem: when I try to add google account the web login prompt comes up, I can log in with my password and 2fa and when I click allow Tunderbird it gets me back to Thunderbird with an error saying ”Unable to login at server. Probably wrong configuration, username or password.“
I was able to replicate the issue in Ubuntu 18.04 as well!
The issue seems to be with OAuth2 and has been fixed in Thunderbird 68.2.1: https://www.thunderbird.net/en-US/thunderbird/68.2.1/releasenotes/ unfortunately Ubuntu 19.10 shipped with 68.1.2 :(

As a work-around I’m using 68.2.2 downloaded as a tarball from thunderbird website and everything works absolutely fine. As a test you can download it from https://www.thunderbird.net , un-archive it and run the thunderbird executable.

Question to Ubuntu veterans: what can we do to get version 68.2.1/2 included in the official repo? File a bug report?