Problem
I had a working internet connection over ethernet prior to shutting down, but now that I've booted back up I can't connect to my own network, let alone the internet.
I had a very similar network issue (along with a myriad of display issues) on a previous install of Ubuntu 20.04 Desktop (as opposed to server, which I'm on now) that was installed on the same SSD, which is pretty old (boot drive on a Windows machine for ~6 years). Possibly a corrupted drive?
I run sudo lshw -C network and get the following:
*-network DISABLED
description: Ethernet Interface
product: Killer E220x Gigabit Ethernet Controller
...
logical name: enp2so
First Attempt at Solution
Based on the question here (ethernet not working after reboot on Ubuntu Server 20.04.2 ) I ran the command ip link show:
1: lo: ...
2: enp2so: <BROADCAST,MULTICAST> mtu 1500 qdisc noop state DOWN mode DEFAULT group default qlen 1000
link/ether d8:cb:8a:a4:0a:b3 brd ff:ff:ff:ff:ff:ff
And I tried to run the commands sudo ip link set enp2s0 up followed by sudo netplan apply, but apparently netplan isn't installed on my instance of Ubuntu for some reason. I did this after confirming that /etc/netplan/00-installer-config.yaml is pointing to enp2s0.
Miscellaneous Info
The only other suggestions I've found refer to editing files that don't exist on my system:
/etc/NetworkManager/conf.d(the only file in that folder isdispatcher.d)/etc/network/interfaces(file does not exist)/var/lib/NetworkManager/NetworkManager.state(no such folder in/var/lib/)- When I try
sudo service network-manager restartI just get an errorFailed to restart network-manager.service: Unit network-manager.service not found.
Running Services
~ systemctl list-units --type service --state running
UNIT LOAD ACTIVE SUB DESCRIPTION
atd.service loaded active running Deferred execution scheduler
cron.service loaded active running Regular background program processing daemon
dbus.service loaded active running D-Bus System Message Bus
[email protected] loaded active running Getty on tty1
irqbalance.service loaded active running irqbalance daemon
multipathd.service loaded active running Device-Mapper Multipath Device Controller
plexmediaserver.service loaded active running Plex Media Server
polkit.service loaded active running Authorization Manager
rsyslog.service loaded active running System Logging Service
ssh.service loaded active running OpenBSD Secure Shell server
systemd-journald.service loaded active running Journal Service
systemd-logind.service loaded active running Login Service
systemd-networkd.service loaded active running Network Service
systemd-resolved.service loaded active running Network Name Resolution
systemd-timesyncd.service loaded active running Network Time Synchronization
systemd-udevd.service loaded active running udev Kernel Device Manager
thermald.service loaded active running Thermal Daemon Service
udisks2.service loaded active running Disk Manager
[email protected] loaded active running User Manager for UID 1000
LOAD = Reflects whether the unit definition was properly loaded.
ACTIVE = The high-level unit activation state, i.e. generalization of SUB.
SUB = The low-level unit activation state, values depend on unit type.
19 loaded units listed.
Edit 12/21
cat /etc/netplan/*.yaml
~ cat /etc/netplan/*.yaml
# This is the network config written by 'subiquity'
network:
ethernets:
enp2s0:
dhcp4: true
version: 2
sudo lshw -C network
~ sudo lshw -C network
*-network DISABLED
description: Ethernet interface
product: Killer E220x Gigabit Ethernet Controller
vendor: Qualcomm Atheros
physical id: 0
bus info: pci@0000:02:00.0
logical name: enp2s0
version: 13
serial: d8:cb:8a:a4:0a:b3
capacity: 1Gbit/s
width: 64 bits
clock: 33MHz
capabilities: pm pciexpress msi msix bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=alx latency=0 link=no multicast=yes port=twisted pair
resources: irq:19 memory:f7c00000-f7c3ffff ioport:e000(size=128)
Edit 12/22
Research (and some helpful comments from @heynnema) has led me to believe that netplan absolutely should be installed on my system for the networking to work - but it is not. Given that networking worked fine before the reboot, does this mean something got corrupted?
Edit 12/23
Some other potentially useful information.
dpkg -l *netplan*
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name Version Architecture Description
+++-==============-============-============-=================================
un netplan.io <none> <none> (no description available)
and
grep -i netplan /var/log/dpkg.log*
021-08-24 08:43:10 install libnetplan0:amd64 <none> 0.99-0ubuntu1
2021-08-24 08:43:10 status half-installed libnetplan0:amd64 0.99-0ubuntu1
2021-08-24 08:43:10 status unpacked libnetplan0:amd64 0.99-0ubuntu1
2021-08-24 08:43:22 install netplan.io:amd64 <none> 0.99-0ubuntu1
2021-08-24 08:43:22 status half-installed netplan.io:amd64 0.99-0ubuntu1
2021-08-24 08:43:22 status unpacked netplan.io:amd64 0.99-0ubuntu1
2021-08-24 08:43:34 configure libnetplan0:amd64 0.99-0ubuntu1 <none>
2021-08-24 08:43:34 status unpacked libnetplan0:amd64 0.99-0ubuntu1
2021-08-24 08:43:34 status half-configured libnetplan0:amd64 0.99-0ubuntu1
2021-08-24 08:43:34 status installed libnetplan0:amd64 0.99-0ubuntu1
2021-08-24 08:43:57 configure netplan.io:amd64 0.99-0ubuntu1 <none>
2021-08-24 08:43:57 status unpacked netplan.io:amd64 0.99-0ubuntu1
2021-08-24 08:43:57 status half-configured netplan.io:amd64 0.99-0ubuntu1
2021-08-24 08:43:57 status installed netplan.io:amd64 0.99-0ubuntu1
2021-08-24 08:45:10 upgrade libnetplan0:amd64 0.99-0ubuntu1 0.102-0ubuntu1~20.04.2
2021-08-24 08:45:10 status half-configured libnetplan0:amd64 0.99-0ubuntu1
2021-08-24 08:45:10 status unpacked libnetplan0:amd64 0.99-0ubuntu1
2021-08-24 08:45:10 status half-installed libnetplan0:amd64 0.99-0ubuntu1
2021-08-24 08:45:10 status unpacked libnetplan0:amd64 0.102-0ubuntu1~20.04.2
2021-08-24 08:45:11 upgrade netplan.io:amd64 0.99-0ubuntu1 0.102-0ubuntu1~20.04.2
2021-08-24 08:45:11 status half-configured netplan.io:amd64 0.99-0ubuntu1
2021-08-24 08:45:11 status unpacked netplan.io:amd64 0.99-0ubuntu1
2021-08-24 08:45:11 status half-installed netplan.io:amd64 0.99-0ubuntu1
2021-08-24 08:45:11 status unpacked netplan.io:amd64 0.102-0ubuntu1~20.04.2
2021-08-24 08:45:12 configure libnetplan0:amd64 0.102-0ubuntu1~20.04.2 <none>
2021-08-24 08:45:12 status unpacked libnetplan0:amd64 0.102-0ubuntu1~20.04.2
2021-08-24 08:45:12 status half-configured libnetplan0:amd64 0.102-0ubuntu1~20.04.2
2021-08-24 08:45:12 status installed libnetplan0:amd64 0.102-0ubuntu1~20.04.2
2021-08-24 08:45:17 configure netplan.io:amd64 0.102-0ubuntu1~20.04.2 <none>
2021-08-24 08:45:17 status unpacked netplan.io:amd64 0.102-0ubuntu1~20.04.2
2021-08-24 08:45:17 status half-configured netplan.io:amd64 0.102-0ubuntu1~20.04.2
2021-08-24 08:45:17 status installed netplan.io:amd64 0.102-0ubuntu1~20.04.2
2021-12-11 07:27:39 upgrade libnetplan0:amd64 0.102-0ubuntu1~20.04.2 0.103-0ubuntu5~20.04.5
2021-12-11 07:27:39 status half-configured libnetplan0:amd64 0.102-0ubuntu1~20.04.2
2021-12-11 07:27:39 status unpacked libnetplan0:amd64 0.102-0ubuntu1~20.04.2
2021-12-11 07:27:39 status half-installed libnetplan0:amd64 0.102-0ubuntu1~20.04.2
2021-12-11 07:27:39 status unpacked libnetplan0:amd64 0.103-0ubuntu5~20.04.5
2021-12-11 07:27:39 upgrade netplan.io:amd64 0.102-0ubuntu1~20.04.2 0.103-0ubuntu5~20.04.5
2021-12-11 07:27:39 status half-configured netplan.io:amd64 0.102-0ubuntu1~20.04.2
2021-12-11 07:27:39 status unpacked netplan.io:amd64 0.102-0ubuntu1~20.04.2
2021-12-11 07:27:39 status half-installed netplan.io:amd64 0.102-0ubuntu1~20.04.2
2021-12-11 07:27:39 status unpacked netplan.io:amd64 0.103-0ubuntu5~20.04.5
2021-12-11 07:27:44 configure libnetplan0:amd64 0.103-0ubuntu5~20.04.5 <none>
2021-12-11 07:27:44 status unpacked libnetplan0:amd64 0.103-0ubuntu5~20.04.5
2021-12-11 07:27:44 status half-configured libnetplan0:amd64 0.103-0ubuntu5~20.04.5
2021-12-11 07:27:44 status installed libnetplan0:amd64 0.103-0ubuntu5~20.04.5
2021-12-11 07:27:52 configure netplan.io:amd64 0.103-0ubuntu5~20.04.5 <none>
2021-12-11 07:27:52 status unpacked netplan.io:amd64 0.103-0ubuntu5~20.04.5
2021-12-11 07:27:52 status half-configured netplan.io:amd64 0.103-0ubuntu5~20.04.5
2021-12-11 07:27:52 status installed netplan.io:amd64 0.103-0ubuntu5~20.04.5
2021-12-19 23:12:51 status installed netplan.io:amd64 0.103-0ubuntu5~20.04.5
2021-12-19 23:12:51 remove netplan.io:amd64 0.103-0ubuntu5~20.04.5 <none>
2021-12-19 23:12:51 status half-configured netplan.io:amd64 0.103-0ubuntu5~20.04.5
2021-12-19 23:12:51 status half-installed netplan.io:amd64 0.103-0ubuntu5~20.04.5
2021-12-19 23:12:51 status config-files netplan.io:amd64 0.103-0ubuntu5~20.04.5
2021-12-19 23:12:51 status not-installed netplan.io:amd64 <none>
2021-12-19 23:16:52 status installed libnetplan0:amd64 0.103-0ubuntu5~20.04.5
2021-12-19 23:16:52 remove libnetplan0:amd64 0.103-0ubuntu5~20.04.5 <none>
2021-12-19 23:16:52 status half-configured libnetplan0:amd64 0.103-0ubuntu5~20.04.5
2021-12-19 23:16:52 status half-installed libnetplan0:amd64 0.103-0ubuntu5~20.04.5
2021-12-19 23:16:52 status config-files libnetplan0:amd64 0.103-0ubuntu5~20.04.5
2021-12-19 23:16:52 status not-installed libnetplan0:amd64 <none>
Edit 12/23 Part 2
I noticed a red error message when I boot up - it disappears immediately so I needed to record my boot on my phone in slow-mo (there's presumably a better way...)
The message read [FAILED] Failed to start Service for snap application lxd.activate. I then ran the recommended command and got this output:
● snap.lxd.activate.service - Service for snap application lxd.activate
Loaded: loaded (/etc/systemd/system/snap.lxd.activate.service; enabled; vendor preset: enabled)
Active: failed (Result: exit-code) since Fri 2021-12-24 01:17:58 UTC; 3min 12s ago
Process: 678 ExecStart=/usr/bin/snap run lxd.activate (code=exited, status=203/EXEC)
Main PID: 678 (code=exited, status=203/EXEC)
Dec 24 01:17:58 ullr systemd[1]: Starting Service for snap application lxd.activate...
Dec 24 01:17:58 ullr systemd[678]: snap.lxd.activate.service: Failed to execute command: No such file or directory
Dec 24 01:17:58 ullr systemd[678]: snap.lxd.activate.service: Failed at step EXEC spawning /usr/bin/snap: No such file or directory
Dec 24 01:17:58 ullr systemd[1]: snap.lxd.activate.service: Main process exited, code=exited, status=203/EXEC
Dec 24 01:17:58 ullr systemd[1]: snap.lxd.activate.service: Failed with result 'exit-code'.
Dec 24 01:17:58 ullr systemd[1]: Failed to start Service for snap application lxd.activate.
I don't actually know for sure if this is related - but besides the network just not working, it's the only thing out of the ordinary I've noticed.
Edit 12/28
Happy holidays everyone, esp. those helping me out with this. I'm away from the problem computer right now, but my next steps are to reinstall netplan.io and libnetplan0 from a flash drive, as those were apparently uninstalled. Updating those won't be difficult, but right now my priority is understanding how this happened in the first place. Perhaps it's possible that running
sudo apt update
sudo apt upgrade
broke something, but that didn't take effect until the computer was rebooted?
