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Kubuntu randomly freezes on new laptop after few hours of use

rated 0 times [ 0] [ 0] / answers: 1 / hits: 431 / 2 Years ago, fri, april 29, 2022, 11:54:40

I have a Lenovo IdeaPad 14 G3 (AMD Ryzen 7 5700U, 16GB RAM), which is only a week old. It came with one 512GB NVMe SSD and Windows installed on it. I installed a second 500GB NVMe SSD and installed Kubuntu on that drive to have a dual boot system.

Everything seemed to be working fine, but after a few hours of use the Laptop randomly crashes in a weird way. First it starts behaving weird like I can't save or open files, the context menu of Dolphin or the Desktop has missing entries. Then after a few seconds some Icons start to disappear and finally the screen turns black and I only see my Mouse pointer.
I then have to hold down the power button until the Laptop shuts off and restart it, after which everything works fine until the next freeze in a few hours.
While it was slowly freezing I saw that Dolphin only showed my first SSD with Windows on it, but not the second with Linux on it. Maybe the second SSD is randomly disconnecting?

It happened both on battery and while plugged in, I also disabled secure boot in the UEFI but the error persists.

The last freeze was Jul 21st at 16:32 local time, I shut it down that minute and waited with the restart until 16:34, but my syslog only has entries after the restart, it does contain some weird characters that break this post tho, so here it is as a screenshot:

Syslog

This is a snapshot of syslog around that time. Sadly I have no Idea how to troubleshoot this I don't know if there are any other logs that could be useful or any commands I could check my SSD with. I suspect the SSD with Kubuntu on it is randomly disconnecting and the system freezes up as it gradually tries to load stuff into RAM but I don't know how to go about validating and fixing this theory.

free -h :

    total        used        free      shared  buff/cache   available

Mem:           13Gi       870Mi        12Gi        26Mi       582Mi        12Gi

Swap:         5,6Gi          0B       5,6Gi

vm-swapiness:

vm.swappiness = 60

grep -i FPDMA /var/log/syslog* is empty.

sudo dmidecode -s bios-version

GQCN20WW(V1.06)

grep -i sda /var/log/syslog* also empty.

grep -i sdb /var/log/syslog* :

Jul 15 23:38:33 rouben-ThinkBook-14-G3-ACL systemd[1]: Found device WDC PC SN530 SDBPMPZ-512G-1101 EFIx20systemx20partition.

Jul 15 23:38:33 rouben-ThinkBook-14-G3-ACL smartd[986]: Device: /dev/nvme0, WDC PC SN530 SDBPMPZ-512G-1101, S/N:210248804767, FW:21160001, 512 GB

Jul 15 23:38:33 rouben-ThinkBook-14-G3-ACL smartd[986]: Device: /dev/nvme0, state written to /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 15 23:47:48 rouben-ThinkBook-14-G3-ACL systemd[1]: Found device WDC PC SN530 SDBPMPZ-512G-1101 EFIx20systemx20partition.

Jul 15 23:47:48 rouben-ThinkBook-14-G3-ACL smartd[812]: Device: /dev/nvme0, WDC PC SN530 SDBPMPZ-512G-1101, S/N:210248804767, FW:21160001, 512 GB

Jul 15 23:47:48 rouben-ThinkBook-14-G3-ACL smartd[812]: Device: /dev/nvme0, state read from /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 15 23:47:48 rouben-ThinkBook-14-G3-ACL smartd[812]: Device: /dev/nvme0, state written to /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 15 23:49:26 rouben-ThinkBook-14-G3-ACL PackageKit: in /7_acbedbed for update-packages package samba-dsdb-modules;2:4.13.3+dfsg-1ubuntu2.1;amd64;ubuntu-hirsute-updates-main was updating for uid 0

Jul 15 23:51:03 rouben-ThinkBook-14-G3-ACL PackageKit: in /8_abdabedc for update-packages package samba-dsdb-modules;2:4.13.3+dfsg-1ubuntu2.1;amd64;ubuntu-hirsute-updates-main was installing for uid 0

Jul 15 23:51:03 rouben-ThinkBook-14-G3-ACL PackageKit: in /8_abdabedc for update-packages package samba-dsdb-modules;2:4.13.3+dfsg-1ubuntu2.1;amd64;ubuntu-hirsute-updates-main was installing for uid 0

Jul 16 13:18:38 rouben-ThinkBook-14-G3-ACL systemd[1]: Found device WDC PC SN530 SDBPMPZ-512G-1101 EFIx20systemx20partition.

Jul 16 13:18:38 rouben-ThinkBook-14-G3-ACL smartd[800]: Device: /dev/nvme0, WDC PC SN530 SDBPMPZ-512G-1101, S/N:210248804767, FW:21160001, 512 GB

Jul 16 13:18:38 rouben-ThinkBook-14-G3-ACL smartd[800]: Device: /dev/nvme0, state read from /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 16 13:18:38 rouben-ThinkBook-14-G3-ACL smartd[800]: Device: /dev/nvme0, state written to /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 16 13:26:53 rouben-ThinkBook-14-G3-ACL systemd[1]: Found device WDC PC SN530 SDBPMPZ-512G-1101 EFIx20systemx20partition.

Jul 16 13:26:53 rouben-ThinkBook-14-G3-ACL smartd[766]: Device: /dev/nvme0, WDC PC SN530 SDBPMPZ-512G-1101, S/N:210248804767, FW:21160001, 512 GB

Jul 16 13:26:53 rouben-ThinkBook-14-G3-ACL smartd[766]: Device: /dev/nvme0, state read from /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 16 13:26:53 rouben-ThinkBook-14-G3-ACL smartd[766]: Device: /dev/nvme0, state written to /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 16 13:31:54 rouben-ThinkBook-14-G3-ACL systemd[1]: Found device WDC PC SN530 SDBPMPZ-512G-1101 EFIx20systemx20partition.

Jul 16 13:31:54 rouben-ThinkBook-14-G3-ACL smartd[752]: Device: /dev/nvme0, WDC PC SN530 SDBPMPZ-512G-1101, S/N:210248804767, FW:21160001, 512 GB

Jul 16 13:31:54 rouben-ThinkBook-14-G3-ACL smartd[752]: Device: /dev/nvme0, state read from /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 16 13:31:54 rouben-ThinkBook-14-G3-ACL smartd[752]: Device: /dev/nvme0, state written to /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 16 13:57:23 rouben-ThinkBook-14-G3-ACL systemd[1]: Found device WDC PC SN530 SDBPMPZ-512G-1101 EFIx20systemx20partition.

Jul 16 13:57:23 rouben-ThinkBook-14-G3-ACL smartd[758]: Device: /dev/nvme0, WDC PC SN530 SDBPMPZ-512G-1101, S/N:210248804767, FW:21160001, 512 GB

Jul 16 13:57:23 rouben-ThinkBook-14-G3-ACL smartd[758]: Device: /dev/nvme0, state read from /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 16 13:57:23 rouben-ThinkBook-14-G3-ACL smartd[758]: Device: /dev/nvme0, state written to /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 16 15:42:23 rouben-ThinkBook-14-G3-ACL systemd[1]: Found device WDC PC SN530 SDBPMPZ-512G-1101 EFIx20systemx20partition.

Jul 16 15:42:23 rouben-ThinkBook-14-G3-ACL smartd[745]: Device: /dev/nvme0, WDC PC SN530 SDBPMPZ-512G-1101, S/N:210248804767, FW:21160001, 512 GB

Jul 16 15:42:23 rouben-ThinkBook-14-G3-ACL smartd[745]: Device: /dev/nvme0, state read from /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 16 15:42:23 rouben-ThinkBook-14-G3-ACL smartd[745]: Device: /dev/nvme0, state written to /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 16 16:03:14 rouben-ThinkBook-14-G3-ACL systemd[1]: Found device WDC PC SN530 SDBPMPZ-512G-1101 EFIx20systemx20partition.

Jul 16 16:03:14 rouben-ThinkBook-14-G3-ACL smartd[748]: Device: /dev/nvme0, WDC PC SN530 SDBPMPZ-512G-1101, S/N:210248804767, FW:21160001, 512 GB

Jul 16 16:03:14 rouben-ThinkBook-14-G3-ACL smartd[748]: Device: /dev/nvme0, state read from /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 16 16:03:14 rouben-ThinkBook-14-G3-ACL smartd[748]: Device: /dev/nvme0, state written to /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 16 19:38:55 rouben-ThinkBook-14-G3-ACL systemd[1]: Found device WDC PC SN530 SDBPMPZ-512G-1101 EFIx20systemx20partition.

Jul 16 19:38:55 rouben-ThinkBook-14-G3-ACL smartd[756]: Device: /dev/nvme0, WDC PC SN530 SDBPMPZ-512G-1101, S/N:210248804767, FW:21160001, 512 GB

Jul 16 19:38:55 rouben-ThinkBook-14-G3-ACL smartd[756]: Device: /dev/nvme0, state read from /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 16 19:38:55 rouben-ThinkBook-14-G3-ACL smartd[756]: Device: /dev/nvme0, state written to /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 16 19:40:52 rouben-ThinkBook-14-G3-ACL systemd[1]: Found device WDC PC SN530 SDBPMPZ-512G-1101 EFIx20systemx20partition.

Jul 16 19:40:52 rouben-ThinkBook-14-G3-ACL smartd[750]: Device: /dev/nvme0, WDC PC SN530 SDBPMPZ-512G-1101, S/N:210248804767, FW:21160001, 512 GB

Jul 16 19:40:52 rouben-ThinkBook-14-G3-ACL smartd[750]: Device: /dev/nvme0, state read from /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 16 19:40:52 rouben-ThinkBook-14-G3-ACL smartd[750]: Device: /dev/nvme0, state written to /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 16 19:47:51 rouben-ThinkBook-14-G3-ACL systemd[1]: Found device WDC PC SN530 SDBPMPZ-512G-1101 EFIx20systemx20partition.

Jul 16 19:47:51 rouben-ThinkBook-14-G3-ACL smartd[761]: Device: /dev/nvme0, WDC PC SN530 SDBPMPZ-512G-1101, S/N:210248804767, FW:21160001, 512 GB

Jul 16 19:47:51 rouben-ThinkBook-14-G3-ACL smartd[761]: Device: /dev/nvme0, state read from /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 16 19:47:51 rouben-ThinkBook-14-G3-ACL smartd[761]: Device: /dev/nvme0, state written to /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 16 20:41:28 rouben-ThinkBook-14-G3-ACL systemd[1]: Found device WDC PC SN530 SDBPMPZ-512G-1101 EFIx20systemx20partition.

Jul 16 20:41:28 rouben-ThinkBook-14-G3-ACL smartd[760]: Device: /dev/nvme0, WDC PC SN530 SDBPMPZ-512G-1101, S/N:210248804767, FW:21160001, 512 GB

Jul 16 20:41:28 rouben-ThinkBook-14-G3-ACL smartd[760]: Device: /dev/nvme0, state read from /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 16 20:41:28 rouben-ThinkBook-14-G3-ACL smartd[760]: Device: /dev/nvme0, state written to /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 16 22:01:53 rouben-ThinkBook-14-G3-ACL systemd[1]: Found device WDC PC SN530 SDBPMPZ-512G-1101 EFIx20systemx20partition.

Jul 16 22:01:53 rouben-ThinkBook-14-G3-ACL smartd[776]: Device: /dev/nvme0, WDC PC SN530 SDBPMPZ-512G-1101, S/N:210248804767, FW:21160001, 512 GB

Jul 16 22:01:53 rouben-ThinkBook-14-G3-ACL smartd[776]: Device: /dev/nvme0, state read from /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 16 22:01:53 rouben-ThinkBook-14-G3-ACL smartd[776]: Device: /dev/nvme0, state written to /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 18 18:49:15 rouben-ThinkBook-14-G3-ACL systemd[1]: Found device WDC PC SN530 SDBPMPZ-512G-1101 EFIx20systemx20partition.

Jul 18 18:49:15 rouben-ThinkBook-14-G3-ACL smartd[762]: Device: /dev/nvme0, WDC PC SN530 SDBPMPZ-512G-1101, S/N:210248804767, FW:21160001, 512 GB

Jul 18 18:49:15 rouben-ThinkBook-14-G3-ACL smartd[762]: Device: /dev/nvme0, state read from /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 18 18:49:15 rouben-ThinkBook-14-G3-ACL smartd[762]: Device: /dev/nvme0, state written to /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 18 22:32:00 rouben-ThinkBook-14-G3-ACL systemd[1]: Found device WDC PC SN530 SDBPMPZ-512G-1101 EFIx20systemx20partition.

Jul 18 22:32:00 rouben-ThinkBook-14-G3-ACL smartd[763]: Device: /dev/nvme0, WDC PC SN530 SDBPMPZ-512G-1101, S/N:210248804767, FW:21160001, 512 GB

Jul 18 22:32:00 rouben-ThinkBook-14-G3-ACL smartd[763]: Device: /dev/nvme0, state read from /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 18 22:32:00 rouben-ThinkBook-14-G3-ACL smartd[763]: Device: /dev/nvme0, state written to /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 18 22:40:19 rouben-ThinkBook-14-G3-ACL systemd[1]: Found device WDC PC SN530 SDBPMPZ-512G-1101 EFIx20systemx20partition.

Jul 18 22:40:19 rouben-ThinkBook-14-G3-ACL smartd[762]: Device: /dev/nvme0, WDC PC SN530 SDBPMPZ-512G-1101, S/N:210248804767, FW:21160001, 512 GB

Jul 18 22:40:19 rouben-ThinkBook-14-G3-ACL smartd[762]: Device: /dev/nvme0, state read from /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 18 22:40:19 rouben-ThinkBook-14-G3-ACL smartd[762]: Device: /dev/nvme0, state written to /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 18 22:48:54 rouben-ThinkBook-14-G3-ACL systemd[1]: Found device WDC PC SN530 SDBPMPZ-512G-1101 EFIx20systemx20partition.

Jul 18 22:48:54 rouben-ThinkBook-14-G3-ACL smartd[762]: Device: /dev/nvme0, WDC PC SN530 SDBPMPZ-512G-1101, S/N:210248804767, FW:21160001, 512 GB

Jul 18 22:48:54 rouben-ThinkBook-14-G3-ACL smartd[762]: Device: /dev/nvme0, state read from /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 18 22:48:54 rouben-ThinkBook-14-G3-ACL smartd[762]: Device: /dev/nvme0, state written to /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 19 12:15:52 rouben-ThinkBook-14-G3-ACL systemd[1]: Found device WDC PC SN530 SDBPMPZ-512G-1101 EFIx20systemx20partition.

Jul 19 12:15:52 rouben-ThinkBook-14-G3-ACL smartd[745]: Device: /dev/nvme0, WDC PC SN530 SDBPMPZ-512G-1101, S/N:210248804767, FW:21160001, 512 GB

Jul 19 12:15:52 rouben-ThinkBook-14-G3-ACL smartd[745]: Device: /dev/nvme0, state read from /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 19 12:15:52 rouben-ThinkBook-14-G3-ACL smartd[745]: Device: /dev/nvme0, state written to /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 19 15:20:52 rouben-ThinkBook-14-G3-ACL systemd[1]: Found device WDC PC SN530 SDBPMPZ-512G-1101 EFIx20systemx20partition.

Jul 19 15:20:52 rouben-ThinkBook-14-G3-ACL smartd[763]: Device: /dev/nvme0, WDC PC SN530 SDBPMPZ-512G-1101, S/N:210248804767, FW:21160001, 512 GB

Jul 19 15:20:52 rouben-ThinkBook-14-G3-ACL smartd[763]: Device: /dev/nvme0, state read from /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 19 15:20:52 rouben-ThinkBook-14-G3-ACL smartd[763]: Device: /dev/nvme0, state written to /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 19 18:30:37 rouben-ThinkBook-14-G3-ACL systemd[1]: Found device WDC PC SN530 SDBPMPZ-512G-1101 EFIx20systemx20partition.

Jul 19 18:30:37 rouben-ThinkBook-14-G3-ACL smartd[762]: Device: /dev/nvme0, WDC PC SN530 SDBPMPZ-512G-1101, S/N:210248804767, FW:21160001, 512 GB

Jul 19 18:30:37 rouben-ThinkBook-14-G3-ACL smartd[762]: Device: /dev/nvme0, state read from /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 19 18:30:37 rouben-ThinkBook-14-G3-ACL smartd[762]: Device: /dev/nvme0, state written to /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 19 20:27:19 rouben-ThinkBook-14-G3-ACL systemd[1]: Found device WDC PC SN530 SDBPMPZ-512G-1101 EFIx20systemx20partition.

Jul 19 20:27:19 rouben-ThinkBook-14-G3-ACL smartd[748]: Device: /dev/nvme0, WDC PC SN530 SDBPMPZ-512G-1101, S/N:210248804767, FW:21160001, 512 GB

Jul 19 20:27:19 rouben-ThinkBook-14-G3-ACL smartd[748]: Device: /dev/nvme0, state read from /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 19 20:27:19 rouben-ThinkBook-14-G3-ACL smartd[748]: Device: /dev/nvme0, state written to /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 20 14:13:17 rouben-ThinkBook-14-G3-ACL systemd[1]: Found device WDC PC SN530 SDBPMPZ-512G-1101 EFIx20systemx20partition.

Jul 20 14:13:17 rouben-ThinkBook-14-G3-ACL smartd[748]: Device: /dev/nvme0, WDC PC SN530 SDBPMPZ-512G-1101, S/N:210248804767, FW:21160001, 512 GB

Jul 20 14:13:17 rouben-ThinkBook-14-G3-ACL smartd[748]: Device: /dev/nvme0, state read from /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

Jul 20 14:13:17 rouben-ThinkBook-14-G3-ACL smartd[748]: Device: /dev/nvme0, state written to /var/lib/smartmontools/smartd.WDC_PC_SN530_SDBPMPZ_512G_1101-210248804767.nvme.state

grep: /var/log/syslog: binary file matches

grep -i nvme /var/log/syslog*
https://paste.ubuntu.com/p/GMT4BvQ7jX/

sudo lshw -C memory:

*-firmware                

       description: BIOS

       vendor: LENOVO

       physical id: 0

       version: GQCN20WW(V1.06)

       date: 04/29/2021

       size: 128KiB

       capacity: 32MiB

       capabilities: pci upgrade shadowing cdboot bootselect edd int13floppynec int13floppytoshiba int13floppy360 int13floppy1200 int13floppy720 int13floppy2880 int9keyboard int10video acpi usb biosbootspecification uefi

  *-cache:0

       description: L1 cache

       physical id: 5

       slot: L1 - Cache

       size: 512KiB

       capacity: 512KiB

       clock: 1GHz (1.0ns)

       capabilities: pipeline-burst internal write-back unified

       configuration: level=1

  *-cache:1

       description: L2 cache

       physical id: 6

       slot: L2 - Cache

       size: 4MiB

       capacity: 4MiB

       clock: 1GHz (1.0ns)

       capabilities: pipeline-burst internal write-back unified

       configuration: level=2

  *-cache:2

       description: L3 cache

       physical id: 7

       slot: L3 - Cache

       size: 8MiB

       capacity: 8MiB

       clock: 1GHz (1.0ns)

       capabilities: pipeline-burst internal write-back unified

       configuration: level=3

  *-memory

       description: System Memory

       physical id: 22

       slot: System board or motherboard

       size: 16GiB

     *-bank:0

          description: SODIMM DDR4 Synchronous Unbuffered (Unregistered) 3200 MHz (0,3 ns)

          product: HMAA1GS6CJR6N-XN

          vendor: Hynix

          physical id: 0

          serial: 22964AED

          slot: DIMM 0

          size: 8GiB

          width: 64 bits

          clock: 3200MHz (0.3ns)

     *-bank:1

          description: SODIMM DDR4 Synchronous Unbuffered (Unregistered) 3200 MHz (0,3 ns)

          product: M471A1G44AB0-CWE

          vendor: Samsung

          physical id: 1

          serial: 00000000

          slot: DIMM 0

          size: 8GiB

          width: 64 bits

          clock: 3200MHz (0.3ns)

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answered 2 Years ago confiorc · Accepted Answer

BIOS

Lenovo IdeaPad 14 G3 21A20005GE

You have BIOS version GQCN20WW(V1.06). You have the latest BIOS available.

Firmware

WDC PC SN530 SDBPMPZ-512G-1101, S/N:210248804767, FW:21160001, 512 GB

WDC WDS500G2B0C-00PXH0, S/N:20360D443605, FW:211070WD, 500 GB

Download the Western Digital Dashboard from here and check the firmware for your WD NVME SSD's. Windows or FreeDOS (http://freedos.org) required.

Update #1:

free -h reports 13G RAM, which is an odd amount.

              total        used        free      shared  buff/cache   available

Mem:           13Gi       870Mi        12Gi        26Mi       582Mi        12Gi

Swap:         5,6Gi          0B       5,6Gi

sudo lshw -C memory reports 16G RAM installed (8G x 2).

Go to https://www.memtest86.com/ and download/run their free memtest to test your memory. Get at least one complete pass of all the 4/4 tests to confirm good memory. This may take many hours to complete.

Note: Make sure that memtest reports 16G RAM