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rated 0 times [  1] [ 0]  / answers: 1 / hits: 4653  / 3 Years ago, wed, october 13, 2021, 9:37:36

I'm running Xubuntu 20.04 on an HP Elitebook 845 G7 which has an AMD Ryzen 7 PRO 4750U with Radeon Graphics. I've been trying to use two daisy-chained DisplayPort monitors (Dell P2421DC) connected via the laptop's USB-C port. The first monitor is detected and works correctly, however the second monitor (daisy-chained from the first) is detected but cannot be enabled either via the Display settings or xrandr. Attempting to enable the second display gives me the following output in dmesg:


[drm] Failed to add display topology, DTM TA is not initialized.

I've enabled the HWE stack for 20.04 so I'm currently running kernel 5.8.0-49 which looks like it's correctly using the amdgpu module for the GPU:


$ inxi -G
Graphics: Device-1: Advanced Micro Devices [AMD/ATI] Renoir driver: amdgpu v: kernel
Display: x11 server: X.Org 1.20.9 driver: amdgpu,ati unloaded: fbdev,modesetting,vesa resolution: 2560x1440~60Hz
OpenGL: renderer: AMD RENOIR (DRM 3.38.0 5.8.0-49-generic LLVM 11.0.0) v: 4.6 Mesa 20.2.6


xrandr correctly detects the daisy-chained second monitor (DisplayPort-3) along with its resolutions:


$ xrandr --query
Screen 0: minimum 320 x 200, current 2560 x 1440, maximum 16384 x 16384
eDP connected (normal left inverted right x axis y axis)
1920x1080 60.02 + 39.98
1680x1050 60.02
1280x1024 60.02
1440x900 60.02
1280x800 60.02
1280x720 60.02
1024x768 60.02
800x600 60.02
640x480 60.02
HDMI-A-0 disconnected (normal left inverted right x axis y axis)
DisplayPort-0 disconnected (normal left inverted right x axis y axis)
DisplayPort-1 disconnected (normal left inverted right x axis y axis)
DisplayPort-2 connected primary 2560x1440+0+0 (normal left inverted right x axis y axis) 527mm x 296mm
2560x1440 59.95*+
1920x1200 59.88
2048x1080 60.00
1920x1080 60.00 50.00 59.94
1600x1200 60.00
1680x1050 59.95
1280x1024 75.02 60.02
1280x800 59.81
1152x864 75.00
1280x720 60.00 50.00 59.94
1024x768 75.03 60.00
800x600 75.00 60.32
720x576 50.00
720x480 60.00 59.94
640x480 75.00 60.00 59.94
720x400 70.08
DisplayPort-3 connected (normal left inverted right x axis y axis)
2560x1440 59.95 +
1920x1200 59.88
2048x1080 60.00
1920x1080 60.00 50.00 59.94
1600x1200 60.00
1680x1050 59.95
1280x1024 75.02 60.02
1280x800 59.81
1152x864 75.00
1280x720 60.00 50.00 59.94
1024x768 75.03 60.00
800x600 75.00 60.32
720x576 50.00
720x480 60.00 59.94
640x480 75.00 60.00 59.94
720x400 70.08


When I attempt to enable the monitor via xrandr or the Display configuration of XFCE it doesn't get enabled. xrandr gives the following output:


$ xrandr -d :0 --output DisplayPort-3 --auto
xrandr: Configure crtc 1 failed

and I get the dmesg output about DTM TA is not initialized


Any ideas about how to resolve this or further diagnose the issue would be most welcome.


More From » 20.04

 Answers
4

I just hit same (or at least similar) issue with Dell P2723DE.




TLDR: with USB-C connected open monitor menu, find USB-C Prioritization and switch it to High resolution.


enter image description here


Little more details...



xrandr: Configure crtc 1 failed



From my past experiences with daisy chain and different hubs and graphic cards, I know this means (simplified) that there aren't enough lanes to push your data through.


But, from technical specifications, this didn't seem right. Monitor should be able to use daisy chain on two 2k monitors.


I tried to go through menu and found USB-C Prioritization and when switched it to High resolution, it processed the change for a while and than voilá, xrandr now works without any issue.


Btw. from manual to your monitor (P2421DC) it looks like this happens only when you have USB-C Charging set to On During Power Off or is at least related to that setting.


[#1703] Friday, October 15, 2021, 3 Years  [reply] [flag answer]
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