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rated 0 times [  3] [ 0]  / answers: 1 / hits: 12831  / 2 Years ago, thu, october 27, 2022, 9:02:46

I can't access my internal hard drives other than the root partition. When I open my hard drive, I get the following error message:



Error mounting /dev/sda5 at /media/sam/i Stuffs:    
Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000,dmask=0077,fmask=0177" "/dev/sda5" "/media/sam/i Stuffs"' exited with non-zero exit status 14:

The disk contains an unclean file system (0, 0). Metadata kept in Windows cache, refused to mount.
Failed to mount '/dev/sda5':
Operation not permitted
The NTFS partition is in an unsafe state. Please resume and shutdown Windows fully (no hibernation or fast restarting), or mount the volume read-only with the 'ro' mount
option.

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 Answers
7

  • Boot into Windows and then restart it (do not shutdown)

  • In the GRUB menu select Ubuntu and boot it. After Ubuntu has booted up, open the hard drive - it will open.


[#28344] Saturday, October 29, 2022, 2 Years  [reply] [flag answer]
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hergy

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