Question

6

Unable to join meetings at Adobe Connect?

rated 0 times [ 6] [ 0] / answers: 1 / hits: 12377 / 1 Year ago, wed, april 5, 2023, 7:01:33

I need to join some online meetings being held over Adobe Connect.

After signing in, the meeting loading page opens and the progress bar goes from 0 to 100% with the message as connecting...

However the meeting never connects and eventually, I get the error message:

"The Meeting Room could not connect to the Adobe Connect Server. Please re-launch the Meeting Room, or refresh your browser to restore the connection."

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On troubleshooting, I found that am missing the Adobe Connect add-in. But I am unable to get how I resolve this?

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1 Year ago

answered 1 Year ago urnaetted · Accepted Answer

I don't use Adobe connect, but here is what I did. I downloaded Adobe connect add-in 8, and I installed on Ubuntu 13.04. I just press Ctrl+Alt+T on the keyboard to open Terminal. When it opened, I navigated to where the file was downloaded, in my case it was the Downloads folder, and I ran the following command:

sudo dpkg -i *.deb

Screenshot of the installation window:

enter image description here

Make sure that you have flash installed and setup on the machine prior to installing the add-in. Hope that helps.