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rated 0 times [  1] [ 0]  / answers: 1 / hits: 3457  / 2 Years ago, tue, january 18, 2022, 12:58:48

I'm having a confusing issue with my SSD. I will describe some of the symptoms.




  • Randomly the GUI will crash. The launcher and panel disappear, programs won't launch and eventually everything blanks out.

  • I can switch to another TTY, but when I try to log in I get the message


    I/O error, dev sda, sector [some sector number]



  • I then have to force reboot my machine at which point the BIOS fails to recognize my disk and leaves me at a blank command prompt.

  • The first time this happened, I thought my drive was dead, but it turns out if I just shut down my machine and start it back up, the drive appears again and I can boot into Ubuntu.



It seems like everything points to a failing drive. BUT besides this issue I can't find any evidence of this.




  • All the SMART tests are positive.

  • I've run e2fsck on both partitions and it seemed to be fine.

  • I rad badblocks to check for bad sectors and nothing was found.

  • I've checked dmesg after an incident and nothing jumps out.

  • Most importantly, this issue is reproducible. As long as I force shut down, then bring the machine back up, everything is fine for an hour or so. If I reset the machine, the BIOS can't load the drive. I've done this probably 10 times now and the results are always the same.



I just don't know what else to check now. I'm fine with getting a new drive if I need to, but since I can't actually prove that it's broken, I don't want to replace it unnecessarily.



Basically, can anyone recommend any other tests or debugging steps to prove one way or another the state of my disk?



At Tom Brossman's suggestion, I tried switching the SATA port used by the drive. This had no effect. I also changed SATA cables which didn't work either.



Here's the output of e2fsck.



Here's the output of `badblocks -v'



Drive information
Drive information



SMART status
SMART status


More From » hard-drive

 Answers
4

As I originally surmised and as others suggested, this turned out to be a hardware issue.



I solved the problem by updating both the SSD firmware and the SATA drivers for my motherboard. Since I did these steps at the same time, I'm not sure what actually fixed it. Given that I have several other disks on the same controller, it's likely that the firmware update fixed it.



Both updates required me to boot into Windows, which wasn't a huge issue for me since I already had it installed on a different disk.


[#32283] Tuesday, January 18, 2022, 2 Years  [reply] [flag answer]
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etzelmortg

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