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4

Ubuntu 20.04 can't detect seagate 12T hard drive

rated 0 times [ 4] [ 0] / answers: 1 / hits: 926 / 2 Years ago, wed, february 16, 2022, 9:28:27

[Temporary Solution] We encountered strange problems with the hard drive while installing Ubuntu. I hope someone here can provide us with some suggestions.
We try to install ubuntu on a workstation with one 1T Samsung SSD on the M.2 port and one 12T Seagate hard drive on the SATA port. Our motherboard is ASUS Pro WS WRX80E-SAGE SE WIFI. However, Ubuntu in 18.04, 20.04.4 and 20.04.1 could not detect the 12T Seagate hard drive during installation, while Windows 10 could easily detect it. Even after installing Ubuntu on SSD, we can't see the hard drive through sudo fdisk -l.

Meanwhile, the output of sudo lsblk is demonstrated as follows:

NAME        MAJ:MIN RM   SIZE RO TYPE MOUNTPOINT

loop0         7:0    0     4K  1 loop /snap/bare/5

loop1         7:1    0  61.9M  1 loop /snap/core20/1328

loop2         7:2    0  65.2M  1 loop /snap/gtk-common-themes/1519

loop3         7:3    0  43.6M  1 loop /snap/snapd/14978

loop4         7:4    0 248.8M  1 loop /snap/gnome-3-38-2004/99

loop5         7:5    0  54.2M  1 loop /snap/snap-store/558

loop6         7:6    0  61.9M  1 loop /snap/core20/1405

loop7         7:7    0  44.7M  1 loop /snap/snapd/15534

nvme0n1     259:0    0 931.5G  0 disk

├─nvme0n1p1 259:1    0   100M  0 part /boot/efi

├─nvme0n1p2 259:2    0    16M  0 part

├─nvme0n1p3 259:3    0  93.6G  0 part

├─nvme0n1p4 259:4    0   509M  0 part

└─nvme0n1p5 259:5    0 837.4G  0 part /

We have tried to switch the SATA port connected with the hard drive, but it still did not work.

I would appreciate it if anyone here could help us solve this problem!

Update:

We have tried the latest Ubuntu 22.04. Unfortunately, it also did not work.

The screenshot of GParted:

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ardingiba

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answered 2 Years ago ightrushi · Accepted Answer

For anyone who meets the same problem as us.

There is a temporary solution to this issue.

We think it is a problem with the Linux SATA driver on the motherboard. Our motherboard is ASUS Pro WS WRX80E-SAGE SE WIFI.

Unfortunately, we did not find a permanent solution to this issue. Our temporary solution is to connect the 12T hard drive to the M.2 port through an M.2/SATA converter.

Furthermore, remember to change the corresponding M.2 port from 'PCI-E' to 'SATA' mode in BIOS.

Detailed Step: Enter BIOS setting -> Advanced -> Onboard Devices Configuration -> U.2_* mode -> 'PCI-E' to 'SATA' -> Save and exist.

* represents the id number of the M.2 port used to connect the hard drive.