Monday, May 6, 2024
 Popular · Latest · Hot · Upcoming
1
rated 0 times [  1] [ 0]  / answers: 1 / hits: 5142  / 2 Years ago, sat, march 12, 2022, 6:48:03

My laptop is HP PROBOOK with Ubuntu 20.04 installed. Last day my system kernel got updated to 5.13.0-27-generic and after that, I am not able to connect to wifi. The LAN connection is working fine but the wifi connectivity issue is there.
Following is the kernel detail -


Linux version 5.13.0-27-generic (buildd@lgw01-amd64-045) (gcc (Ubuntu 9.3.0-17ubuntu1~20.04) 9.3.0, GNU ld (GNU Binutils for Ubuntu) 2.34) #29~20.04.1-Ubuntu SMP Fri Jan 14 00:32:30 UTC 2022


It used to work fine before taking the update, but suddenly after the restart, this issue has arrived.


I am not sure whether my drivers are missing or something went wrong with the wifi adapter.


In case of missing drivers where to get these drivers from and same with wifi adapter.


dkms status throws the following result


rtl8821ce, v5.5.2_34066.20200325, 5.13.0-27-generic, x86_64: installed
rtl8821ce, v5.5.2_34066.20200325, 5.4.0-96-generic, x86_64: installed
rtl88x2bu, 5.8.7.1, 5.13.0-27-generic, x86_64: installed
virtualbox, 6.1.26, 5.11.0-46-generic, x86_64: installed
virtualbox, 6.1.26, 5.13.0-27-generic, x86_64: installed
virtualbox, 6.1.26, 5.4.0-96-generic, x86_64: installed

sudo lshw -C network


*-network:0               
description: Wireless interface
product: Intel Corporation
vendor: Intel Corporation
physical id: 14.3
bus info: pci@0000:00:14.3
logical name: wlp0s20f3
version: 20
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=iwlwifi driverversion=5.11.0-22-generic firmware=59.601f3a66.0 QuZ-a0-jf-b0-59.u ip=192.168.1.4 latency=0 link=yes multicast=yes wireless=IEEE 802.11
resources: iomemory:600-5ff irq:16 memory:600324c000-600324ffff
*-network:1
description: Ethernet interface
product: Ethernet Connection (13) I219-V
vendor: Intel Corporation
physical id: 1f.6
bus info: pci@0000:00:1f.6
logical name: enp0s31f6
version: 20
capacity: 1Gbit/s
width: 32 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=5.11.0-22-generic firmware=0.6-4 latency=0 link=no multicast=yes port=twisted pair
resources: irq:143 memory:54100000-5411ffff
*-network
description: Ethernet interface
physical id: 2
logical name: veth4fc7862
size: 10Gbit/s
capabilities: ethernet physical
configuration: autonegotiation=off broadcast=yes driver=veth driverversion=1.0 duplex=full link=yes multicast=yes port=twisted pair speed=10Gbit/s


lspci -nn


00:00.0 Host bridge [0600]: Intel Corporation Device [8086:9a14] (rev 01)
00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:9a49] (rev 01)
00:04.0 Signal processing controller [1180]: Intel Corporation Device [8086:9a03] (rev 01)
00:0a.0 Signal processing controller [1180]: Intel Corporation Device [8086:9a0d] (rev 01)
00:0d.0 USB controller [0c03]: Intel Corporation Device [8086:9a13] (rev 01)
00:0e.0 RAID bus controller [0104]: Intel Corporation Volume Management Device NVMe RAID Controller [8086:9a0b]
00:14.0 USB controller [0c03]: Intel Corporation Device [8086:a0ed] (rev 20)
00:14.2 RAM memory [0500]: Intel Corporation Device [8086:a0ef] (rev 20)
00:14.3 Network controller [0280]: Intel Corporation Device [8086:a0f0] (rev 20)
00:15.0 Serial bus controller [0c80]: Intel Corporation Device [8086:a0e8] (rev 20)
00:16.0 Communication controller [0780]: Intel Corporation Device [8086:a0e0] (rev 20)
00:1d.0 PCI bridge [0604]: Intel Corporation Device [8086:a0b0] (rev 20)
00:1f.0 ISA bridge [0601]: Intel Corporation Device [8086:a082] (rev 20)
00:1f.3 Multimedia audio controller [0401]: Intel Corporation Device [8086:a0c8] (rev 20)
00:1f.4 SMBus [0c05]: Intel Corporation Device [8086:a0a3] (rev 20)
00:1f.5 Serial bus controller [0c80]: Intel Corporation Device [8086:a0a4] (rev 20)
00:1f.6 Ethernet controller [0200]: Intel Corporation Ethernet Connection (13) I219-V [8086:15fc] (rev 20)
01:00.0 Non-Volatile memory controller [0108]: Samsung Electronics Co Ltd Device [144d:a809]


lspci -nnk | grep 0280 -A3


00:14.3 Network controller [0280]: Intel Corporation Device [8086:a0f0] (rev 20)
Subsystem: Intel Corporation Device [8086:0034]
Kernel driver in use: iwlwifi
Kernel modules: iwlwifi


ls -al /lib/firmware/*.pnvm


-rw-r--r-- 1 root root 41804 Jan 10 15:49 /lib/firmware/iwlwifi-so-a0-gf-a0.pnvm
-rw-r--r-- 1 root root 27456 Jan 10 15:49 /lib/firmware/iwlwifi-ty-a0-gf-a0.pnvm


modinfo iwlwifi | grep -i a0f0


alias:          pci:v00008086d0000A0F0sv*sd*bc*sc*i*

ls -al /lib/firmware/*pnvm*


-rw-r--r-- 1 root root 41804 Jan 10 15:49 /lib/firmware/iwlwifi-so-a0-gf-a0.pnvm.HOLD
-rw-r--r-- 1 root root 27456 Jan 10 15:49 /lib/firmware/iwlwifi-ty-a0-gf-a0.pnvm.HOLD


More From » drivers

 Answers
6

ls -al /lib/firmware/*.pnvm


-rw-r--r-- 1 root root 41804 Jan 10 15:49 /lib/firmware/iwlwifi-so-a0-gf-a0.pnvm
-rw-r--r-- 1 root root 27456 Jan 10 15:49 /lib/firmware/iwlwifi-ty-a0-gf-a0.pnvm

Rename these two .pnvm files to .pnvm.HOLD, reboot to 5.13.0-27-generic kernel, retest wifi.


Update #1:


Just to clean up dkms...


dkms status


rtl8821ce, v5.5.2_34066.20200325, 5.13.0-27-generic, x86_64: installed
rtl8821ce, v5.5.2_34066.20200325, 5.4.0-96-generic, x86_64: installed
rtl88x2bu, 5.8.7.1, 5.13.0-27-generic, x86_64: installed
virtualbox, 6.1.26, 5.11.0-46-generic, x86_64: installed
virtualbox, 6.1.26, 5.13.0-27-generic, x86_64: installed
virtualbox, 6.1.26, 5.4.0-96-generic, x86_64: installed

sudo dkms remove rtl8821ce/v5.5.2_34066.20200325 --all


sudo dkms remove rtl88x2bu/5.8.7.1 --all


sudo dkms remove virtualbox/6.1.26 -k 5.4.0-96-generic


Update #2:


Well, it looks like the 5.13.0-27-generic kernel breaks wifi for this user. Run with 5.11.0-46-generic kernel for now. Watch Software Updater for kernel updates newer than -27, update, then retest wifi.


Update #3:


HP ProBook 640 G8 Notebook PC


You have BIOS T74 Ver. 01.02.06. There's a newer BIOS available, version 01.08.01 Rev.A, dated Jan 27, 2022, and can be downloaded here. Note: The web site may tell you that it can't find your Ubuntu OS, so you have to manually tell it you've got Windows 10 64-bit 21H2.


Install the BIOS update. Reboot to -27 kernel. Retest wifi. Report back.


Note: Confirm that I have the correct web page for your model #


Note: Have good backups before updating the BIOS


Update #4:


Kernel 5.13.0-28 was released today 1/31/2022.


[#831] Saturday, March 12, 2022, 2 Years  [reply] [flag answer]
Only authorized users can answer the question. Please sign in first, or register a free account.
lowstonnequ

Total Points: 279
Total Questions: 125
Total Answers: 123

Location: Finland
Member since Sun, Dec 5, 2021
2 Years ago
lowstonnequ questions
Wed, Oct 26, 22, 14:40, 2 Years ago
Tue, Feb 28, 23, 01:39, 1 Year ago
Wed, Dec 1, 21, 23:44, 2 Years ago
Thu, Apr 21, 22, 13:13, 2 Years ago
Sat, May 13, 23, 16:50, 1 Year ago
;