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1

Ubuntu installer cannot detect Windows 11 or partitions for dual install

rated 0 times [ 1] [ 0] / answers: 1 / hits: 2049 / 2 Years ago, wed, may 11, 2022, 12:07:17

While attempting to install Ubuntu, the installer cannot detect any other operating system or Windows Boot Manager. I set aside a 50GB partition for Ubuntu, but when I try "Something else" during the Installation type step, it cannot detect the partition that I created for the installation either (or any partitions on my SSD whatsoever, however it detects everything on the USB). I've tried with versions 20.04, 21.04, and 21.10. I've tried flashing two different USB sticks, disabled secure boot in BIOS, decrypted BitLocker, tried advanced restart and completely shutting off before booting from the USB, disabled fast startup, and ran chkdsk in windows (no issues). Nothing has changed.

I'm using a brand new HP laptop model 15-dy2097nr, specs are Intel core i7 CPU, 12GB RAM, 256GB SSD, 16GB Intel optane memory, iris xe onboard graphics. Windows 11 was preinstalled. I'm not using a virtual machine or any similar software.

Is there a compatibility issue or some sort of software corruption? Or is there another way I can fix this?

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lowovey

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answered 2 Years ago tionpromoti · Accepted Answer

I eventually managed to figure it out, but I had to do two things.

Disable Optane Memory. I didn't need the BIOS for this, I had to use an application from Intel and just restart the device.

Downgrade to Windows 10. I can upgrade whenever I want, but Windows 11 is just utter garbage and for some reason crashed the Intel apps whenever I tried using them as well as reverting my settings like battery saver to the default completely unprompted.

Thank you to everyone who helped me out with this!