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rated 0 times [  0] [ 0]  / answers: 1 / hits: 397  / 2 Years ago, wed, may 4, 2022, 12:18:54

I have Ubuntu 18.04 installed on my alienware x11m R3 laptop.


The Problem


When my laptop goes to suspend it gets stuck indefinitely and never actually suspends.

The last line I get whne it gets stuck is "Starting Manage, Install and Generate Color Profiles".

This happens both when I choose to suspend from the menu and when I just close the lid and let it suspend by itself.

Here is a picture of my screen when it gets stuck:

Here is a picture of my screen when it gets stuck


What I tried


My laptop has a GeForce GT 540M graphics card. I have seen that sometimes installing the drivers can help. This did not solve the problem for me. I tried both "Using X.org Server" and Using NVIDIA driver metapackage from nvidia-driver-390 (proprietary,tested)" in "Software & Updates"-> "Additional Drivers" but the problem exists in both.


Required Result


I want my computer to enter suspend mode, powering off everything except what is necessary to preserve the state of the machine.


Please let me know if you need me to provide more information.

Thanks in advance for any help available.


Edit with more info


sudo dmidecode -s bios-version result is A04

sudo dmidecode | grep -A3 '^System Information' result is:


System Information
Manufacturer: Alienware
Product Name: M11xR3
Version: A04

free -h result is:


              total        used        free      shared  buff/cache   available
Mem: 3.8G 2.5G 169M 225M 1.1G 821M
Swap: 2.0G 393M 1.6G

More From » 18.04

 Answers
5

Formatting Ubuntu again solved the problem. There must have been a program installed at some point that jammed something that caused the suspending getting stuck, but I am not sure what it was.


Thanks to Heynemma for his time, unfortunatly due to circumstance I never got to try the BIOS update. I do not know if this would have helped or not.


[#3231] Friday, May 6, 2022, 2 Years  [reply] [flag answer]
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ouschee

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