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A few weeks ago I installed a 32 bit .deb file through the 'force architecture' command (on my 64bit notebook), however the procedure was unsuccessful and I used the apt-get purgecommand to uninstall the app. It seems there are some leftovers of the app I uninstalled which has now broken system update. Synaptic recommended a sudo apt-get install -fwhich I did in the terminal with this initial response:



Reading package lists... Done
Building dependency tree
Reading state information... Done
The following package was automatically installed and is no longer required:
libntfs10
Use 'apt-get autoremove' to remove them.
The following packages will be REMOVED:
crossplatformui
0 upgraded, 0 newly installed, 1 to remove and 0 not upgraded.
1 not fully installed or removed.
After this operation, 0 B of additional disk space will be used.
Do you want to continue [Y/n]?


I chose 'Y' then got this response:



(Reading database ... 187616 files and directories currently installed.)
Removing crossplatformui ...
ztemtvcdromd: no process found
dpkg: error processing crossplatformui (--remove):
subprocess installed post-removal script returned error exit status 1
Errors were encountered while processing:
crossplatformui
E: Sub-process /usr/bin/dpkg returned an error code (1)


It seems the app I installed crossplatformuiis still on my system and has caused update manager to stop running with a partial upgrade warning. What do I do now?


More From » package-management

 Answers
4

I solved the problem. I had same problem as you had.
So what I did:



1- Go to Synaptic Package Manager and Remove [CrossPlatformUI] and all it's dependencies.
+ May be there still some package will be remain. No problem.



2- As is mentioned above, Run:



gksudo gedit /var/lib/dpkg/status


in terminal.



3- Search in the search area [Package: crossplatformui]
You will find four or five line address. I forgot those lines and I can not find them because they are removed. But, any way; follow every line address to find those files.



4- When you find exact files, Right Click on that and choose open as administrator. When file is open, Remove the content of those and save it.



5- Do it for all files. Now go back to Synaptic Package Manager, and mark those package which are remain as completely remove. Synaptic Package Manager will remove those.



6- finally go to terminal again and run again:



gksudo gedit /var/lib/dpkg/status


7- Search for [Package: crossplatformui] again and delete all the informations.



8- You are done.
You can check in terminal by running:



sudo apt-get remove CrossPlatformUI


9- As soon as you connect to Internet, run:



sudo apt-get update 


If you were right, there must be no error.



I hope this can help you, and sorry if I have forgot something. I am new to Linux.
Good luck.


[#41672] Tuesday, January 10, 2023, 1 Year  [reply] [flag answer]
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